FAQs
How long does thermostat installation usually take?
Most installations can be completed within an hour, though complex setups or compatibility issues may require more time. We always explain the expected timeline before starting work.
Can I upgrade to a smart thermostat in an older Champaign home?
Many older homes can accommodate smart thermostats, but compatibility checks are needed. Our team helps you determine the right fit for your system and wiring.
How do I know which thermostat is best for my home in Champaign?
We walk you through available options and recommend products that align with your goals, comfort needs, and existing HVAC setup.
Do I need to be present during installation?
Your presence is not required, but many clients prefer to be home for a quick walk-through and to ask questions about their new thermostat.
We Service All Major Brands
Get Started with Thermostat Installation in Champaign Today
Ready for a more comfortable home or business? Call (217) 987-8326 to schedule your thermostat installation or request a free second opinion. Our team stands behind every job with straightforward advice, dependable communication, and years of experience serving our neighbors. Reach out now to upgrade your system for greater comfort, lower energy bills, and confidence in the support you receive.
Hear From Our Happy Mattex Customers:
4.9 Google Rating from 3,000+ Homeowners
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"Definitely using Mattex again!"I was really impressed that he was able to be at my house within an hour or two from when I called.- Terra V.
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"Explained everything that needed done so I understood. Very pleased."My pilot light wouldn't stay lit. I called on Monday, was at my house early Tuesday.- Kim W.
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"Piece of mind is priceless!"Eli was very courteous and efficient. Made sure no leak, we just need to get a new gas log set.- Jerrie M.
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"Called and had a plumber in 45 minutes. That was quick."Installed a whole house water filter I bought from Ace and did a wonderful job.- E. Lutz
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"Very professional and courteous."The work was done on time, he checked and double checked everything. We are completely satisfied with his service.- Vincent T.
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"I am very satisfied with the outcome and will be using Mattex again in the future."I was impressed with Mattex as they were able to send a senior tech out the same day I called.- Randy B.
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"THANK YOU to John!"He did a great job servicing our furnace after hours, to restore our heat. He was very polite, professional and friendly.- Ramona B.D.
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"I recommend them highly!"Mattex is a very reputable firm and all repairs I have had them do have been done very well and in a timely fashion.- Cheryl H.
Our FAQ
Have questions? We are here to help. Still have questions or can't find the answer you need? Give us a call at 217-987-8326 today!
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What is the SEER Rating?The SEER (seasonal energy efficiency ratio) is how the efficiency of your heating and cooling equipment is measured. The SEER is the amount of cooling your system will deliver per dollar spent on electricity, as compared to other systems. For example, a 3-ton unit may have a SEER efficiency rating of 13, 14, or 15. The higher the SEER the more efficient the system will be. The SEER rating of any given unit can range anywhere from 13 to 20.
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Why is the SEER rating on the energy guide different than what my dealer quoted?S.E.E.R. stands for Seasonal Energy Efficiency Rating, which tells you the cooling efficiency of your unit. The SEER rating on an energy guide tells you the “up to” SEER rating potential of an air conditioner or heat pump. The higher the rating, the more energy savings you will experience. The actual SEER rating of a system is based on the pairing of that AC/heat pump unit with its associated refrigerant coil and furnace blower motor. Together, they act as a “team” to produce conditioned air as efficiently as possible based on their combined maximum ability and functionality. An HVAC professional is trained to maximize this pairing by suggesting units that will match your desire for equipment economy vs. energy efficiency. The more efficient systems tend to cost more initially, but the homeowner or business owner will recoup that money in energy savings over time. You will actually spend less in the long run by purchasing a more expensive, higher efficiency system, as it can significantly reduce your energy consumption, and in turn lower the power bill.
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Why do I need regular (or preventative) HVAC maintenance?Investing in regular preventative maintenance on your equipment provides you with three crucial things: 1) peace of mind that a trained professional will identify issues and repair your system, potentially preventing a major breakdown before it arises, 2) increased energy efficiency, and 3) the protection of your equipment’s warranty. Preventative maintenance from a trained HVAC professional allows you to pinpoint and address issues with your system, which can increase the overall life expectancy of your equipment. It also ensures your equipment is running as effectively as possible, increasing your overall energy efficiency and saving you money on your utility bills over time. In addition, regular equipment maintenance by a trained HVAC professional is often a requirement to protect your equipment’s warranty from the manufacturer. Neglecting or skipping regular equipment maintenance– even just once– can void a manufacturer’s warranty on your equipment.
