Champaign Electricians
Residential Electrical Professionals in Mattoon & Throughout Central Illinois
Attempting DIY electrical work or relying on unqualified individuals can lead to costly errors, compromised functionality, and even serious accidents like electrical fires or shocks. Hiring a professional electrician in Champaign to handle repairs, installations, or maintenance is essential for safety, reliability, and long-term performance.
When any part of your home’s electrical system needs assistance, turn to a family-owned and locally-operated company with over 30 years in business. At Mattex Heating, Cooling, Plumbing, Sewer and Electrical, we provide responsive and professional support backed by a 100% satisfaction guarantee. Our licensed and insured electrical technicians are equipped with cutting-edge tools and stay up to date on the latest industry standards and technologies, allowing us to handle everything from routine installations to complex repairs with confidence.
Beyond our technical skills, we pride ourselves on excellent customer service and open communication. We work closely with our clients to ensure that every project aligns with their needs and expectations, guaranteeing peace of mind throughout the process. Our commitment to quality and safety sets us apart in the Champaign community.
Get expert advice and personalized solutions from our electricians in Champaign, IL! Schedule a service appointment today by calling (217) 987-8326 or contacting us online.
We Service All Major Brands
Tips for Taking Care of Your Home’s Electrical System
A well-maintained electrical system not only reduces potential hazards like electrical fires and power surges but also enhances the lifespan of your appliances and devices. Regular attention to your wiring, outlets, and electrical components can help identify small issues before they escalate into expensive repairs or dangerous conditions.
Here are a few things you can do to help maintain your home’s electrical system:
- Schedule regular inspections. Have one of our licensed electricians inspect your electrical system at least once every few years. Regular inspections can help identify outdated wiring, overloaded circuits, or potential hazards that might go unnoticed. This preventive approach supports the overall health of your system, reducing the chance of unexpected breakdowns.
- Avoid overloading outlets. Plugging too many devices into a single outlet can lead to overheating and increase the risk of electrical fires. Use power strips with surge protection when necessary and distribute your devices across multiple outlets. This practice not only helps protect your home but also improves the distribution of electrical load.
- Replace damaged cords & plugs. Frayed or damaged cords and plugs present serious safety risks. Replace them immediately to prevent shocks or fires. Investing in high-quality, durable cords and plugs minimizes wear and tear over time and contributes to a safer home environment.
- Test & maintain GFCI outlets. Ground fault circuit interrupter (GFCI) outlets are critical safety features, especially in areas like kitchens and bathrooms where water exposure is common. Test them regularly by pressing the "test" and "reset" buttons to confirm they are functioning correctly. Replace them if they fail to trip during testing.
- Use the correct wattage for lightbulbs. Always use light bulbs with wattage ratings that match the fixture’s recommendation. Using bulbs with higher wattage than specified can overheat the fixture, increasing the risk of electrical damage or fire.
- Unplug appliances when not in use. Unplugging appliances and devices when they’re not in use can save energy and prevent electrical issues caused by power surges. Simple habits like unplugging chargers, small kitchen appliances, and electronics can go a long way in protecting your home and reducing energy waste.
- Keep your electrical panel accessible & up to date. Make sure your home’s electrical panel is easily accessible and free from obstructions. A clear panel area is crucial during emergencies when quick access is needed. Additionally, consider working with our Champaign electricians to upgrade your panel if it's outdated or unable to meet your household’s power demands.
Proactively engaging in these maintenance practices not only fortifies the safety of your home but also promotes energy efficiency. By addressing minor issues early, you can avoid more significant problems down the road, ensuring a safer and more efficient electrical system.
Hear From Our Happy Mattex Customers:
4.9 Google Rating from 3,000+ Homeowners
Serving Champaign, IL Since 1994
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"Call Mattex. If you want the job done right the first time or need someone to fix a mess left by others, this is the company to call."Jordan is exceptional. I reached out to Mattex for the first time to fix work that another contractor had done incorrectly, and the experience was night and day.- Tara B.
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"Definitely using Mattex again!"I was really impressed that he was able to be at my house within an hour or two from when I called.- Terra V.
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"THANK YOU to John!"He did a great job servicing our furnace after hours, to restore our heat. He was very polite, professional and friendly.- Ramona B.D.
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"I am very satisfied with the outcome and will be using Mattex again in the future."I was impressed with Mattex as they were able to send a senior tech out the same day I called.- Randy B.
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"Very professional and courteous."The work was done on time, he checked and double checked everything. We are completely satisfied with his service.- Vincent T.
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"I recommend them highly!"Mattex is a very reputable firm and all repairs I have had them do have been done very well and in a timely fashion.- Cheryl H.
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"Fixed them up, and I'm very happy with his work. Recommend!"Matt was an excellent troubleshooter and figured out the problem.- Eileen D.
Our FAQ
Have questions? We are here to help. Still have questions or can't find the answer you need? Give us a call at 217-987-8326 today!
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Experienced Residential Electrician
We’re seeking an experienced electrician with at least 4 years of field experience. A current license is preferred but not required for consideration.
You’ll work on a wide variety of residential and light commercial electrical projects including:
- Service upgrades & panel replacements
- Generator installations
- Troubleshooting & repairs
- Lighting & fixture installations
- Whole-home surge protection
Requirements:
- 4+ years of verifiable residential electrical experience
- Strong working knowledge of the NEC and local electrical codes
- Ability to work independently and as part of a team
- Excellent customer service and communication skills
- Valid driver’s license
- Electrical license preferred (or ability to obtain)
What We Offer:
- Competitive pay ($30.00 - $38.00 per hour) based on experience
- Health, dental & vision insurance
- Paid time off & holidays
- 401(k) with company match
- Company vehicle, uniform, and iPad
- Ongoing training & career advancement
- Supportive, team-focused environment
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Hybrid Customer Service & Dispatch Service Representative (CSR/DSR)
Reports To: Peggy Anglin
Department: Call Center
Location: Mahomet Office (will work with Service Manager in Monticello 1 day a week)
Schedule: 9:00 AM – 6:00 PM with 1 hour lunch
Pay Range: $17–$20/hour (based on previous experience)Internal applicants must have at least 6 months of tenure in their current role and consult with their manager prior to applying. Part-time candidates will be considered at the same time with adjusted pay of $16-$18.
Position Overview
The Hybrid Customer Service & Dispatch Service Representative (CSR/DSR) plays a critical dual role within the Call Center by managing inbound customer interactions while also coordinating and dispatching service technicians. This position is ideal for a highly organized, customer-focused individual who thrives in a fast-paced, goal-driven environment and enjoys balancing customer communication with operational coordination.
Key Responsibilities
Customer Service Responsibilities
- Convert incoming customer calls into booked service appointments.
- Deliver call scripts naturally while being clear, personable, and engaging.
- Respond to customer inquiries, resolve issues, and promote overall satisfaction.
- Build rapport with customers to encourage repeat business.
- Maintain and update customer records with accurate information.
- Support outbound calling efforts and participate in ongoing training.
- Follow company procedures to resolve customer concerns effectively.
Dispatch Responsibilities
- Schedule and dispatch service calls using efficiency and technician skill alignment (“Right Tech to Right Job”).
- Monitor technician schedules and job progress to ensure timely completion.
- Maintain consistent communication with customers regarding appointment status.
- Answer phones professionally and assist both customers and technicians.
- Remain calm under pressure and escalate issues when necessary.
- Reduce nonproductive time by optimizing scheduling and dispatch decisions.
- Ensure accurate and timely documentation and job updates.
Qualifications & Competencies
- Strong customer service mindset with the ability to build trust and rapport quickly.
- Excellent verbal and written communication skills.
- Highly organized with strong attention to detail and follow-through.
- Ability to multitask and perform under pressure in a fast-paced environment.
- Strong problem-solving skills and a proactive mindset.
- Comfortable with technology, phone systems, and data entry.
- Team-oriented with a competitive drive to meet and exceed goals.
- Reliable, motivated, and committed to continuous improvement.
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Can you repair an electrical outlet?Mattex can repair your electrical outlets if you are experiencing problems. Additionally, electrical outlets are simple to replace if they are not worth repairing.
