Trusted Home Services Company in Charleston, IL
Your Whole-Home Comfort Partner
When your heating, cooling, plumbing, or electrical systems are working as they should, you can focus on what matters most—your family, your routine, and the comfort of your home. When something feels off, it can disrupt your entire day. That is why you need a team that understands how every system in your home works together and treats your comfort as a priority.
At Mattex Heating, Cooling, Plumbing, Sewer and Electrical, we help families throughout Charleston, IL, protect and maintain the systems they rely on every day. As a family-owned company with more than 30 years of experience, we approach every home with care, transparency, and respect.
Whether you are planning preventive maintenance or facing an urgent repair, contact us at (217) 987-8326 to connect with a team that provides reliable home comfort solutions in Charleston.
We Service All Major Brands
Preventative Care That Protects Your Investment
Unexpected breakdowns rarely occur at convenient times. Regular maintenance helps you reduce the risk of emergency repairs and keeps your systems running efficiently as the seasons change.
We provide thorough seasonal tune-ups and inspections to catch small issues before they become larger disruptions. Through our Mattex Complete Comfort Club, you receive structured, routine care designed to extend system life and improve energy efficiency. Members enjoy priority attention, scheduled service reminders, and added value that makes ongoing maintenance simple.
We also back qualifying HVAC installations with extended warranty options of up to 10 years on parts and labor, giving you added confidence in your investment. When you combine preventive service, warranty protection, and attentive follow-up, you create a proactive plan for long-term comfort rather than reacting to problems as they arise.
Upgrade your home with convenience with our flexible financing options. From repairs to installations, we’ve got you covered. Contact Mattex Service Company today to discover the perfect plan for your home!
A Company That Listens and Guides
Inviting a service professional into your home requires trust. We earn that trust by listening first. When you describe what you are experiencing—uneven temperatures, plumbing concerns, or electrical questions—we take the time to thoroughly inspect the issue and walk you through your options.
We provide upfront pricing before work begins, so you understand the scope and cost of your service. If you have received an estimate elsewhere, we offer free second opinions to help you make an informed decision. Our team explains recommendations in clear language and avoids high-pressure tactics. You stay in control while we provide the guidance and technical insight you need.
We also offer flexible financing options to make essential upgrades and repairs more manageable. Our goal is to align our recommendations with your home, your priorities, and your budget—not to push unnecessary work.
Skilled Technicians Who Respect Your Home
The quality of your service experience depends on the people who show up at your door. We invest in highly trained, knowledgeable technicians who take pride in their craft and treat your home with care.
When availability allows, we offer same-day scheduling to address urgent concerns promptly. Once on site, our team works efficiently, keeps work areas clean, and communicates progress and next steps clearly. We follow safety-focused practices and complete each project with attention to detail.
As a company that values long-term relationships, we view every visit as an opportunity to strengthen trust. Many of the families we serve have relied on us for years because they know we stand behind our work and remain accessible when they need support. Beyond service calls, we stay active in the community, reinforcing our role as neighbors.
Our FAQ
Have questions? We are here to help. Still have questions or can't find the answer you need? Give us a call at 217-987-8326 today!
-
Can you repair an electrical outlet?Mattex can repair your electrical outlets if you are experiencing problems. Additionally, electrical outlets are simple to replace if they are not worth repairing.
-
How much does it cost to install a new electrical outlet?The cost to install electrical outlet(s) in a home can vary depending on many factors. Contact Mattex today to receive a quote!
-
Can you install light switches yourself?Generally, no. In some cases homeowners may be safe installing their own light switches for the simplest project. However, it is generally best to have a licensed electrician from Mattex conduct the installation. That way, you can ensure that your light switches are up to code and safe for your family.
